
I know I said I would talk about web browsers for Android in my last post, but I just wrapped up a sales training session and the trainer made a comment about being unfamiliar with Twitter and given her position I felt this could be a great addition to her communication toolbox. (Maybe it’s for my mom too. Maybe she’ll read this and try something new on her Blackberry).
Twitter Primer
When it comes to Twitter, there are two distinct groups. Those that get it and those who do not. Celebrities, athletes, marketing professionals, customer focused companies, social influencers (the list goes on) have figured out how to make twitter work for them. I’m not here to tell you how to become a social influencer on Twitter or how to use it to brand your company. I’m here to encourage you to create an account, give it a shot, and find out what all the tweeting is about.
140 Characters of Magic
When I first saw Twitter, I was like you. I thought Twitter was stupid and I didn’t get it. I thought it was just Facebook’s status update system on steroids. It’s not. In its simplest form, Twitter is about communicating and sharing with people you know or people you want to get information from in short, concentrated messages known as Tweets. Tweets are composed of 140 characters including punctuation and spaces.
Meet @ and #
These two characters make Tweets go round the world. In order to “tweet” at someone, type “@” and the account name. So, if you want to tweet at Barack Obama, or at least the public Twitter account for the POTUS, you would type @Barackobama. Once you hit the send button, Mr. President’s account receives a notification and all your followers see your tweet show up in their news feeds.

Hash tags, also known at “#”, allow you to become part of a conversation. If I wanted to see what people were saying about Peyton Manning following the announcement the Colts were releasing him, I could search for #Manning or #Colts. Likewise, if I wanted to take part in the national conversation I could include #Peyton in a tweet. Huh,, go figure. The first tweet for #Peyton was for the television show One Tree Hill.
Now Trending on Twitter
Trending topics are the most popular items being discussed or mentioned on Twitter at a given time. Twitter’s software searches for frequently used words, names, terms. Topics do not necessarily need to be attached to a hash tag to trend, however. Users can search for trending topics across the world, nationally, by city, or locally using a GPS enabled device. I looked (March 6, 10pm EST) to see what was trending in the United States and got the following results.
• Game of Thrones
• #themainetour
• #ThingsThatMakeMeLOL
• #stopkony
• Kony
• Rick Santorum
• Peyton Manning
• Ohio
• Colts
• Draw Something
Some of the topics were to be expected given that it was Super Tuesday of the Republican Primary. The two Kony topics referred to a militant African man named James Kony, infamous for kidnapping children. Politics, Manning, Kony, HBO’s fantasy drama, and a cell phone game were all trending. This is Twitter in action. Mainstream news topics were rubbing shoulders with grass roots efforts like the efforts to increase the notoriety of James Kony. Thanks to Twitter I know a little more than I did when I started writing this.
Getting Started
One of these easiest ways to get going on Twitter is use it as a news feed. Start following your local paper’s account (@phillyinquirer – Philadelphia Inquirer) and its journalists (@Jeff_McLane – Eagles beat reporter). Add in a national account or two (@ccnbrk CNN Breaking News and @nytimes – NY Times). Do you belong to an organization (@phikappapsi – national fraternity)? Have a favorite sport (@mlb) See where this is going? See how easy this can be?
Following and Followers
You can follow any account you choose. Accounts will generally fall into the following categories – friends, news outlets, celebrities, journalists, and organizations.
If you go into Settings you can limit your tweets to only those who follow you. Additionally, you can block individual accounts from following if you so choose.
The Big Finish
Hopefully this pulls the curtain back on Twitter for you and demystifies the website with cute little blue bird as a mascot. Twitter isn’t a thing for college kids or Kardashian sisters or geeks. It’s a doorway. It doesn’t matter if the door is one you’re familiar with or one you never knew existed. Just turn the handle and see what’s on the other side.